ONLINE TERMS AND CONDITIONS OF SALE OF THE COOL REPUBLIC WEBSITE

Article 1. General provisions

La Cool Republique is a simplified joint-stock company (société par actions simplifiée, SAS) with a share capital of 20,000 EUR, registered with the Paris Trade and Companies Register (RCS) under number 994480093, whose registered office is located at 23 rue Nollet – 75017 Paris – mainland France

Its intra-Community VAT number is FR39994480093.

La Cool Republique specialises in the online sale of furniture (indoor and outdoor) and designer homeware.

La Cool Republique is the owner and publisher of the website The Cool Republic (accessible at www.thecoolrepublic.com), through which the customers of The Cool Republic order all the aforementioned products.

Article 2. Definitions

In these terms and conditions of sale, words or expressions beginning with a capital letter shall have the following meanings:

Customer: means any person (whether a natural or legal person) who purchases a Product sold on the Website, in their capacity as a consumer, in accordance with the terms agreed herein.

Terms and Conditions of Sale: means this document and any annexes thereto.

Party(ies): means individually the Customer or the Company and collectively the Customer and the Company.

Product(s): means all ranges of furniture (indoor and outdoor) and designer homeware offered for sale on the Website.

Website: means the website www.thecoolrepublic.com, of which the Company is the owner and publisher.

Company: means the company La Cool Republique.

Article 3. Purpose

The purpose of these Terms and Conditions of Sale is, in particular, to set out their scope of application, as well as the conditions for their acceptance.

They also set out the conditions under which the Products are sold on the Website.

They further specify the procedures for ordering and paying for these Products, as well as the conditions governing their delivery, receipt, return and refund.

They also address the Company’s limitation of liability.

Article 4. Scope of the Terms and Conditions of Sale

The Parties agree that their relations are governed by these Terms and Conditions of Sale, to the exclusion of any conditions previously available on the Website.

These Terms and Conditions of Sale apply to all orders for Products offered by the Company placed via the Website.

Article 5. Acceptance of the Terms and Conditions of Sale

Any order for Products presupposes the Customer’s prior, express and unreserved acceptance of these Terms and Conditions of Sale, in accordance with the conditions set out in Article 7.1 hereof.

Article 6. Products

The Company offers the following for sale online via the Website:

• a selection of so-called ‘permanent’ Products;
• a selection of so-called ‘temporary’ Products (which are available via private sales, exclusively to Customers holding a personal account on the Website, subject to the conditions provided for this purpose in the Website’s terms and conditions of use).

The Company reserves the right to amend these selections at any time.

Furthermore, these selections are valid subject to available stock. Accordingly, should a Product ordered be out of stock (either temporarily or permanently), the Company shall notify the Customer as soon as possible.

The Parties shall agree together: (i) on the delivery of a Product with characteristics similar to those of the Product originally ordered, subject to an increase or reduction in the original sale price, depending on the price of the replacement Product; (ii) to dispatch the order without the Product concerned, offering either a credit note valid for one year (for the amount of the out-of-stock Product) or a refund for that Product (within a maximum of fourteen (14) days).

The characteristics of each Product are detailed on the specific page for that Product. The Customer agrees to read them carefully before placing an order on the Website.

The Products dispatched comply with the characteristics displayed on the Website.

The Products are also presented visually by means of photographs and graphics; however, the Company cannot guarantee, in particular, the exact reproduction of the shades and colours of the Products compared with the visuals displayed on the Website.

The Products offered for sale by the Company comply with the applicable French and European standards in force in this area.

Article 7. Orders

7. 1. Steps

Any purchase of a Product requires:

• the selection of a Product to be added to the Customer’s ‘basket’ (by clicking on the ‘add to basket’ button);
• from the said ‘basket’, its confirmation for payment (by clicking on the ‘continue’ button), after the Customer has reviewed, for the first time, the summary of their order;
• the identification of the Customer:

(i) by logging into their account, if they already have one on the Website. They must then enter their email address and their password;

(ii) by creating an account if they do not yet have one. They must then provide personal details by means of the successive forms available on the Website (email address; password; first name; surname; company, if applicable; address; mobile telephone number), before clicking on the ‘continue’ button;

• the confirmation by the Customer of their delivery and billing addresses, before clicking on the ‘continue’ button;
• the Customer is then redirected to a new page summarising their order, which sets out the delivery terms and costs determined by the Company, depending on the Products ordered;
• the acceptance of these terms and conditions of sale, by ticking the box provided for this purpose at the end of this new page, prior to selecting a payment method (bank card; American Express; PayPal; in 3 instalments at no extra cost, by bank card (Visa or Mastercard), via the secure Alma payment system), by clicking on the corresponding ‘continue’ button.

7. 2. Payment for the order

In the case of online payment by bank card (Visa or Mastercard) or by American Express, the Customer must then provide all the information required for the said payment, following the instructions provided for this purpose on the Website.

In the case of payment by PayPal, the Customer must then provide all the information required for the said payment, following the instructions provided for this purpose on the PayPal website.

In the case of online payment by bank card, in three instalments at no extra cost via the secure Alma payment system, the Customer must then provide all the information required for the said payment, following the instructions provided for this purpose on the Website. In particular, they must accept the direct debit schedule by bank card that is proposed to them.

In the case of online payment by bank card, in three instalments at no extra cost via the secure Alma payment system, the Customer accepts Alma’s general customer terms and conditions, as well as Alma’s specific terms and conditions for the Company’s Customers.

7. 3. Order confirmation

Once payment for their order has been made, the Customer receives an automatic confirmation of their order by email, at the address provided by them when creating their account (subject to their having provided a valid email address without any errors).

This automatic confirmation is given subject to its final validation by the Company, under the conditions described in Article 7. 4 of these terms and conditions of sale.

This automatic confirmation states, in particular:

• a summary of the Product(s) ordered by the Customer;
• that the order has been duly recorded by the Company;
• the status of the order.

7. 4. Final validation of orders

The Company reserves the right not to process an order:

• where the banking institution responsible for handling payment of the order demonstrates an inability to process the Customer’s payment;
• if the request should prove to be abnormal in terms of its content, its frequency or the Customer’s bad faith;
• more generally, in the event of legitimate grounds as provided for in Article L. 121-11 of the Consumer Code.

In the event that the Company does not accept the Customer’s order for one of the aforementioned reasons, the Customer receives an email (at the email address provided by them when creating their account, subject to their having provided a valid email address without any errors), informing them that their order has been cancelled and that they will not be charged the amount thereof, or that they will be refunded as soon as possible.

The refund will be made using the same payment method as that used by the Customer (bank card; American Express; PayPal; in 3 instalments at no extra cost, by bank card, via the secure Alma payment system), unless otherwise expressly agreed in writing between the Parties.

7. 5. Right of withdrawal

In accordance with the provisions of Articles L. 221-18 et seq. of the Consumer Code, consumer Customers and business Customers (for whom the purchase of a Product does not fall within the main scope of their company’s activity and whose company employs no more than five employees) have a withdrawal period of fourteen (14) days from the day following the day of receipt of the Product(s) ordered in which to exercise their statutory right of withdrawal, by notifying the Company of their intention to return the said Product(s) to it.

Exception: For all orders placed up to 31 December 2024, this withdrawal period is exceptionally extended to thirty (30) days.

In the case of an order comprising several Products delivered separately, or in the case of an order for a Product consisting of multiple batches or parts whose delivery is staggered over a defined period, the period runs from receipt of the last Product, batch or part.

The period begins to run at the start of the first hour of the first day and ends upon the expiry of the last hour of the last day of the period.

If this period expires on a Saturday, a Sunday or a public holiday, it is extended until the first working day thereafter.

The Product(s) must be returned to the Company: (i) within fourteen (14) days of the aforementioned consumer Customer or business Customer sending the Company notice of their intention to withdraw; (ii) to the address of the Company’s secondary establishment, located at 15, Rue du Bois Moussay – 93240 Stains (France).

For all orders delivered between 6 December 2021 and 24 December 2021, the return period is extended until 15 January 2022. Customers have until this date to exercise their statutory right of withdrawal, by notifying the Company of their intention to return the said Product(s) to it.

Information relating to the right of withdrawal of consumer Customers and of the aforementioned business Customers is set out in the standard information sheet on the right of withdrawal appended to these terms and conditions of sale (Appendix 1).

Article 8. Price and payment

8.1. Price

The prices of the Products offered by the Company are fixed.

These prices are shown on the Website and are stated in euros.

Depending on the Customer's location in Europe and, more specifically, on the place of delivery provided by them when finalising their order, the price is either exclusive of tax or inclusive of all taxes.

In any event, as from the date on which the Customer confirms their order, the price is final and not subject to revision, and does not include delivery charges (which are automatically determined by the Company, according to the Product(s) ordered, and specified on the second summary page of the order).

The price of the Product(s) and the delivery charges are paid in accordance with the provisions of Article 8.2 hereof.

The Company reserves the right to amend the prices of its Products at any time. In such a case, the price paid by the Customer is the one they confirmed when validating and paying for their order, under the conditions set out in Articles 7.1 and 7.2 hereof.

The price of the Product(s) is inclusive of all taxes at the VAT rate in force and in accordance with the national eco-participation charge in force on the date of sale. For further information: eco-mobilier.fr.

8.2. Payment

Payment for the Products is made, by means of secure payment services, by bank card, by American Express, by PayPal or by Alma.

Once payment for their order has been made, the Customer receives an automatic confirmation of their order by email, at the address provided by them when creating their account (provided that they have entered a valid email address without any error).

This automatic confirmation is given subject to final validation by the Company, under the conditions described in Article 7.4 hereof.

The Company sends the Customer the invoice relating to their order at the time of dispatch, by making it available via the Customer's personal account on the Website.

Article 9. Delivery

9.1. Delivery arrangements

Standard deliveries are made to the "doorstep." In other words, standard deliveries are made at the foot of the main building or in front of the entrance of the address requested by the Customer. The delivery driver will not assist the Customer in handling the Products ordered.

Premium deliveries may be made upstairs by two people to the room of your choice.

Depending on the Products ordered, they are delivered to Customers by Colissimo, DPD or by a specialist parcel carrier, within the timeframes indicated to them on the summary pages of their orders.

Colissimo

Colissimo parcels have a tracking number sent by La Poste.

The Customer can track their order with their tracking number at www.coliposte.net.

Colissimo deliveries are offered "with" or "without signature", depending on the amount of the order.

DPD

DPD deliveries are scheduled by means of the Predict service.

The Predict service allows, in particular, an interactive choice of delivery dates and time slots (by SMS or via the "DPD recipient area), full and detailed tracking of the parcel's delivery available 24 hours a day at www.dpd.fr, as well as an SMS reminder on the day of delivery.

Specialist Carrier

Depending on the Products ordered, transport is managed directly by the Company or by the supplier of the said Products.

9.2. Timeframes

Delivery timeframes are indicated to the Customer on the various summary pages of their order.

9.3. Liability and compensation

In the event of an error by the Customer in providing their delivery details, or of incomplete information, the Company may not be held liable for the impossibility of delivery or for late delivery. In such circumstances, it will not reimburse the Customer for the delivery charges.

Likewise, in the event of an error by the Customer in providing their delivery details, or of incomplete information, the Company may not be held liable for late delivery.

The same applies in the event of the Customer's absence to take receipt of their Products at the agreed place and time. Furthermore, in this case, the delivery driver appointed by the Company will leave a delivery notice, if conditions allow.

For deliveries by DPD or via a specialist carrier, should the Customer request a further delivery attempt, the costs of this further attempt will be borne by them.

Finally, the Company informs its Customers that deliveries are only made by being handed over in person by the carrier.

9.4. Timeframes

Delivery timeframes are indicated to the Customer on the various summary pages of their order…

Article 10. Receipt of the Products

In accordance with the provisions of Article L. 133-3 of the French Commercial Code, in the event of damage to or partial loss of the Products ordered during transport, the Customer shall notify the Company and the carrier, by extrajudicial instrument or by registered letter with acknowledgement of receipt, no later than within three (3) days, excluding public holidays, from the date of their receipt.

If no claim or reservation is made in this respect under the aforementioned conditions, the said Products may no longer be taken back or exchanged by the Company, and no claim may be brought against the carrier.

Where the Customer personally takes delivery of the transported Products and where the carrier does not demonstrate that it gave the Customer the opportunity to effectively check that they were in good condition, the time limit referred to in Article L. 133-3 of the French Commercial Code, which extinguishes any action against the carrier, is extended to ten (10) days.

Article 11. Retention of title

The Company retains full ownership of the Products purchased until the Customer has fulfilled all of their obligations and, in particular, until the price has been paid in full, under the conditions set out in Article 8. 2 hereof.

Article 12. Return

12. 1. Right of withdrawal

Requests to exercise the right of withdrawal shall be sent to the Company’s customer service department: (i) via its contact form, accessible on its Website; (ii) by post (to the address: 4, Rue Drouot – 75009 Paris (France).

Such requests must state: certain personal details of the consumer Customer (surname; first name; telephone number; email address); the Products ordered; the date of their receipt; the date and place on which the request to exercise the right of withdrawal is made.

Requests made by email or by post may be made using the form provided for this purpose in the annex hereto (Annex 2).

The Products in respect of which the right of withdrawal may be exercised must be returned complete, in suitable packaging, so that they reach the Company in perfect condition, within the agreed time limits…

12. 2. Statutory guarantee of conformity and hidden defects

In accordance with the provisions of the French Consumer Code applicable to consumer buyers, the Company is required to deliver goods that conform to the description of the Product as displayed on the Website. Failing this, the Customer may request a refund for the Product or its replacement.

During the first two (2) years following delivery of the Product, the Customer will not have to provide proof in the event of a problem. Beyond this period, the Customer must prove that the lack of conformity existed prior to the said delivery.

The Customer may also decide to invoke the guarantee against hidden defects in the item under the conditions of Articles 1641 et seq. of the French Civil Code, within two (2) years from the discovery of the defect. In this case, the Customer may choose between rescission of the sale or a reduction in the sale price, in accordance with the provisions of Article 1644 of the French Civil Code.

Should the Customer exercise the statutory guarantee of conformity or the guarantee against hidden defects, the Company shall refund the Customer under the conditions set out in Article 16 hereof or shall replace the Product concerned.

The Product must be returned to the Company in suitable packaging, so that it reaches the Company in perfect condition.

In any event, the Customer may only obtain a refund for or the replacement of the Product if the lack of conformity or the hidden defect is established and confirmed by the Company, under the aforementioned conditions.

Article 13. Refusal to take possession of a Product and cancellation of the order after dispatch

In the event that the Customer refuses to take possession of a Product from the carrier, without legitimate grounds (excluding the right of withdrawal, the statutory guarantee of conformity and hidden defects), the Customer shall pay a flat-rate sum of EUR 20 including VAT in respect of return costs.

Likewise, in the event that the Customer requests the cancellation of their order when it has already been dispatched, the Customer shall pay a flat-rate sum of EUR 20 including VAT in respect of return costs.

In order to collect these flat-rate sums, the Company shall refund the Customer the cost of the returned Product, less the sums concerned.

Article 14. Obligations

14. 1. The Customer’s obligations

Prior to the confirmation of any order, the Customer undertakes to provide accurate and truthful information concerning themselves.

Furthermore, in order to place an order on the Website, the Customer must have legal capacity.

Finally, in order to make an online payment, the Customer warrants that they are fully authorised to use the bank card or the American Express card that they are using, that it is a personal card, that it is not a fraudulently used card and that this card gives access to sufficient funds to cover all the costs arising from the sale of Products on the Website.

14. 2. The Company’s obligations

The Company endeavours to provide on the Website information relating to the Products that is as reliable and of as high a quality as possible.

Furthermore, before any Product is dispatched, the Company checks that it conforms to the Customer’s order.

Article 15. Exclusions of warranties

No warranty, whether statutory or contractual, covers any defects affecting the Products or their characteristics, nor any direct or indirect damage suffered by the Customer or by third parties as a result of the abnormal use of said Products in a manner not in keeping with the purpose for which they are normally intended.

Furthermore, the Company may not be held liable, on the basis of liability for defective products under Articles 1245 et seq. of the Civil Code, for damage caused to property which is not used by the victim for their private use or consumption.

Article 16. Refunds

16. 1. Right of withdrawal

In the event of the return of a Product, under the conditions set out in Article 12. 1 hereof, the Company shall refund the consumer Customer the cost of said Product, as well as the delivery charges for the original order, on a pro rata basis according to the value of the returned Product in relation to the total order amount, except in the case of flat-rate delivery charges and excluding any additional costs.

Under no circumstances shall the Company refund the Customer the cost of returning the Products, in accordance with the provisions of Article L. 221-23 of the Consumer Code.

Furthermore, for Products which, by their nature, cannot be returned via La Poste, the return costs borne by the Customer shall be EUR 150 including VAT.

The refund shall be made using the same payment method as that used by the Customer for the original order, unless otherwise expressly agreed in writing between the Parties.

The refund shall be made as soon as possible and no later than fourteen (14) days following the effective exercise of the right of withdrawal by the Customer.

This period may, however, be extended by the Company until receipt of the Products returned by the Customer to the address indicated on the delivery note for the Product(s) concerned.

Should the conditions set out in Articles 7. 6 and 12. 1 hereof not be complied with, the Company shall be unable to refund the Customer.

16. 2. Statutory warranty of conformity and latent defects

In the event of the return of a Product, under the conditions set out in Article 12. 2 hereof, the Company shall refund the Customer not only the cost of said Product, but also the transport costs (delivery and return).

In any event, the Company shall make no refund of either the Products or the delivery costs in the event of proven bad faith on the part of the Customer.

Article 17. Amendment of the Terms and Conditions of Sale

The applicable Terms and Conditions of Sale are those in force on the date on which the order is confirmed by the Customer.

However, the Company may amend these Terms and Conditions at any time, without prior notice, provided that it informs its Customers of such amendments as soon as they come into force, by email and/or by publishing said amendments on the website which it owns and publishes.

Article 18. Intellectual property

All the elements contained on the Site, of which the Company is the owner and publisher, are protected by intellectual property laws.

Accordingly, the Company alone holds all rights, title and interest, including all intellectual property rights relating to said Site, as well as any ideas, suggestions, requests for improvements, comments, recommendations and other information that Customers and third parties may communicate regarding the Site.

In addition, the Company holds the rights of use over all elements accessible on its Site, in particular texts, images, graphics, logos, icons, sounds, software, etc. Consequently, any reproduction, representation, modification, publication or adaptation, in whole or in part, of the elements of the Site, by any means or process whatsoever, is prohibited, save with the express prior consent of the Company.

Article 19. Personal data

In accordance with Law 78-17 of 6 January 1978, as amended by the laws of 6 August 2004 and 20 June 2018, the Company undertakes to process its Customers’ personal data solely in order to perform its obligations in connection with the online sale of the Products. In this regard, it is recalled that the personal data requested from the Customer is necessary in particular to confirm any Product order, as well as to issue invoices.

The Company also undertakes to guarantee the confidentiality of the personal data processed in the course of the performance of its obligations.

Furthermore, as this data may be disclosed to the Company’s partners responsible for the fulfilment, processing, management and payment of orders, the Company ensures that these partners provide the same sufficient guarantees regarding the implementation of appropriate technical and organisational measures, so that the processing meets the requirements of the applicable regulations.

In accordance with the national and European regulations in force, the Customer has a permanent right of access, modification, rectification and objection with regard to information concerning them.

The Customer may, subject to providing valid proof of identity, exercise these rights by contacting the customer service department by registered post with acknowledgement of receipt, at the address 4, Rue Drouot – 75009 Paris (France).

If the Customer no longer wishes to receive news from the Company, its approaches (by telephone, SMS, post or email) and invitations, they may notify the Company of this via the link provided for that purpose, amend their choices by contacting the Company under the conditions set out above or, where applicable, by changing the settings of their online account.

Finally, the Customer is informed that they may register on the cold-calling opt-out list (www. bloctel. gouv. fr/).

For any further information or complaint, the Customer may contact the CNIL (www. cnil. fr).

Article 20. Environment

20. 1 Registration in the National Register of parties placing products on the market

The company La Cool Republique is registered in the National Register of parties placing furniture items on the market under number FR 029371 (update of ‘Vintage and sector identity’ currently in progress). This number guarantees that The Cool Republic, as a member of Ecomobilier, complies with the regulatory obligations incumbent upon it pursuant to Article L541-10–6 of the Environment Code.

20. 2 One-for-one take-back

LA COOL REPUBLIQUE informs you that the presence of hazardous substances in electrical and electronic equipment may have potential effects on the environment and human health. You must therefore not dispose of such items with unsorted municipal waste. This is one of the reasons why LA COOL REPUBLIQUE provides you, pursuant to Article L541-10-8 of the Environment Code, with a specific collection scheme for:
- Electrical and electronic equipment, as referred to in paragraph 5 of Article L. 541-10-1 of the Environment Code (the ‘Electrical or Electronic Equipment’);
- Furniture items as referred to in paragraph 10 of Article L. 541-10-1 (the ‘Furniture Item(s)’).

For any purchase of a Furniture Item or of Electrical or Electronic Equipment sold and dispatched by LA COOL REPUBLIQUE, a free collection scheme is offered for your old Product. The latter must have similar characteristics to the Product purchased (equivalent type and dimensions). For example: an old two-seater sofa will be taken back upon the purchase of a new two-seater sofa. Any Product that is not equivalent to the new Product purchased in terms of function and volume cannot be accepted by us.

Depending on the type of Product to be taken back, there are two take-back options, according to the nature of the product to be taken back:

- Dropping the Product off at a collection point
If the old Product weighs less than 20 kg or is transportable without equipment, it can be dropped off at a collection point of one of our partners, Ecosystem (for Electrical or Electronic Equipment) or Ecomobilier (for Furniture Items).

Where can I find a Furniture Items collection point?
Where can I find an Electrical or Electronic Equipment collection point?

- Take-back of used products upon delivery

If the Product is a bulky Product that cannot be transported without equipment (weighing more than 20 kg), it can be taken back at your home upon delivery of the new Product.

Any request for the take-back of a used Product of the same type as the Product purchased must be made before the new Product is purchased. No request concerning the take-back of a used Product made after the purchase has been concluded can be taken into account.

The used Product to be taken back must be made available to the delivery provider on the day the new Product is delivered, at the place of delivery of the new Product.

The take-back will therefore be carried out under the same conditions as the delivery, for example: doorstep delivery, doorstep take-back.

The old Product must comply with certain conditions and must be ‘ready to take away’:
- For Electrical or Electronic Equipment: freezers, fridges, washing machines and tumble dryers must be unplugged, emptied and drained. Generally speaking, Electrical or Electronic Equipment must be clean and able to be handled safely;
- For Furniture Items: the furniture must be clean, dismantled, safely stowed, able to be handled safely and gathered in a single room.

The delivery driver may refuse to take charge of any used product not complying with these preparation conditions or presenting a risk to their safety and/or health within the meaning of Article R 541-164 of the Environment Code.

20. 3 Triman

The Triman logo stems from regulations set out in the Environment Code. The logo means that the recyclable Product is subject to a sorting requirement. It will be affixed to all consumer Products that are collected by producer responsibility organisations and whose ‘recyclability’ is guaranteed.

For LA COOL REPUBLIC, this concerns in particular its paper catalogues, its promotional leaflets as well as its furniture items and its textiles. They must therefore be sorted by the Customer. The Triman may appear on the Products or on the packaging, the instructions or any other medium, including digital media. Used batteries, accumulators, waste electrical and electronic equipment and household chemical Product waste have their own labelling and are therefore not concerned.

Article 20. Liability

The Company shall only be liable for direct damage caused by its own fault, proof of which must be provided by the Customer. Compensation for the loss suffered by the Customer may not exceed the amount owed by the Customer in respect of the Products concerned.

Article 21. Force majeure

In accordance with the provisions of Article 1218 of the Civil Code, in the event of force majeure, the Company shall not be liable for any failure to perform its obligations.

More specifically, the Company may not be held liable for any delay in delivery or failure to deliver due to a cause beyond its control, in particular in the event of an epidemic/pandemic, adverse weather, a natural disaster, a strike, a road accident, etc.

Article 22. Miscellaneous

22. 1. Waiver

The fact that the Company does not, at any given time, rely on any of the provisions hereof shall not be construed as a waiver of its right to rely subsequently on any of the said provisions.

22. 2. Validity / severability

The invalidity, unenforceability or, more generally, the ineffectiveness of any of the provisions of the Terms and Conditions of Sale shall not affect the other provisions, which shall remain fully valid and binding.

Article 23. Customer service

The Company’s customer service can be contacted, in particular:

• by online chat directly on our website
• via the Company’s contact form, accessible via its Website;
• by post at 4, Rue Drouot – 75009 Paris (France).

Article 24. Amicable settlement of disputes

Customers’ complaints must be submitted to the Company’s customer service (which can be contacted using the details set out in Article 23 hereof).

After having sent a complaint to the Company and where it proves impossible to reach an amicable agreement, the consumer Customer is duly informed that they are entitled to resort to mediation in accordance with the provisions of Article L. 612-1 of the Consumer Code.

Whichever Party wishes to resort to mediation must first inform the other Party thereof by registered letter with acknowledgement of receipt, specifying the grounds for the dispute.

The Company’s mediator is Devigny Médiation (11, rue de l'étang – 49220 Thorigne d’Anjou). The matter may be referred to it directly by following the link below: www. devignymediation. fr.

Furthermore, in accordance with Article 14. 1 of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013, the consumer Customer may also use the online dispute resolution platform accessible by following the link below: https://webgate. ec. europa. eu/odr/main/index. cfm ?event=main. home. show&Ing=FR).

Article 25. Applicable law and competent jurisdiction

The Terms and Conditions of Sale are governed by French law.

For Customers acting in the course of their professional activity, the Paris Commercial Court shall have sole jurisdiction to hear any disputes relating hereto, in the absence of an amicable agreement between the Parties.

For Customers acting as consumers, any dispute relating hereto shall be brought before one of the courts having territorial jurisdiction under the Code of Civil Procedure.

Furthermore, the consumer Customer is reminded that they may bring any dispute relating hereto either before the court of the place where they were resident at the time the contract was concluded, or before that of the place where the harmful event occurred.

In any event, the consumer Customer is duly informed that they are entitled to resort to mediation in accordance with the provisions of Article L. 111-1 of the Consumer Code.

Article 26. French and foreign versions

These Terms and Conditions of Sale are drawn up in French. In the event of any contradiction or misinterpretation, they shall prevail over any other version drawn up in another language at the Customer’s request.

ANNEX 1: STANDARD INFORMATION SHEET ON THE RIGHT OF WITHDRAWAL

You have the right to withdraw without giving any reason within fourteen (14) days.

The withdrawal period expires fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, a fax or an email). You may use the model form provided for this purpose, but this is not compulsory.

Requests to exercise the right of withdrawal are to be addressed to the Company’s customer service: (i) via the Company’s contact form, accessible via its Website; (ii) by post (to the address 4, Rue Drouto – 75009 Paris (France). Requests made by email or by post may be submitted using the form provided for this purpose annexed hereto (Annex 2).

In order for the withdrawal period to be complied with, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Should you withdraw, we will refund all payments received from you, with the exception of the return costs and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw. We will make the refund using the same means of payment as that which you used for the initial transaction, unless you expressly agree to a different means; in any event, this refund will not incur any costs for you.

We may withhold the refund until we have received the goods or until you have provided proof of dispatch of the goods, whichever is the earlier.

You must send back or return the goods to us without undue delay and, in any event, no later than fourteen days after you have notified us of your decision to withdraw. This deadline is deemed to have been complied with if you send back the goods before the expiry of the fourteen (14) day period.

You must bear the direct cost of returning the goods.

You are only liable for any depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of those goods.

ANNEX 2: WITHDRAWAL FORM

If the Customer wishes to exercise their right of withdrawal, in compliance with the conditions set out in these Terms and Conditions of Sale, they may use the form below.

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For the attention of the company La Cool Republique

I hereby give you notice of my withdrawal from the contract for the sale of the following Product(s):

- Order reference:

- Placed on:

- Product(s) concerned:

- Surname and first name of the Customer who placed the order:

- Address of the Customer who placed the order:

- Telephone number of the Customer who placed the order:

- Email of the Customer who placed the order:

Customer’s signature if this form is notified on paper:

Date: